Shipping policy

Shipping Policy - USAFilterMart /* CSS Styling */ body { font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif; line-height: 1.6; color: #333; background-color: #f4f7f6; padding: 40px 20px; margin: 0; } .policy-container { max-width: 850px; margin: 0 auto; background: #ffffff; padding: 50px; border-radius: 12px; box-shadow: 0 10px 30px rgba(0,0,0,0.1); } h1 { color: #1a2a6c; font-size: 2.2rem; margin-bottom: 5px; text-align: center; } .effective-date { color: #7f8c8d; text-align: center; font-style: italic; margin-bottom: 40px; display: block; } h2 { color: #2980b9; border-bottom: 2px solid #eee; padding-bottom: 10px; margin-top: 30px; } h3 { color: #444; margin-top: 20px; } .stats-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; margin-bottom: 30px; } .stat-card { background: #eef7ff; padding: 20px; border-radius: 8px; text-align: center; border: 1px solid #d0e4f5; } .stat-card strong { display: block; color: #1a2a6c; font-size: 1.1rem; margin-bottom: 5px; } .policy-table { width: 100%; border-collapse: collapse; margin: 25px 0; font-size: 0.95rem; } .policy-table th, .policy-table td { border: 1px solid #e0e0e0; padding: 12px; text-align: left; } .policy-table th { background-color: #f8f9fa; font-weight: 600; color: #2c3e50; } .contact-box { background: #1a2a6c; color: white; padding: 25px; border-radius: 8px; margin-top: 20px; } .contact-box p { margin: 5px 0; } .note-box { background: #fff8e1; border-left: 5px solid #ffc107; padding: 15px; margin: 20px 0; font-size: 0.95rem; } @media (max-width: 600px) { .policy-container { padding: 20px; } .stats-grid { grid-template-columns: 1fr; } h1 { font-size: 1.8rem; } }

Shipping Policy

Effective Date: 08/03/2025

This Shipping Policy describes the shipping and delivery practices of USAFilterMart ("we," "us," or "our") for products ordered through the website https://usafiltermart.com/. By placing an order, you agree to the terms described below.

ORDER CUTOFF TIME 5:00 PM (GMT-05:00) EST (Mon-Fri)
ORDER PROCESSING TIME 1-1 Business Day (Mon-Fri)

1. Shipping Methods and Regions

We currently offer shipping to customers within the United States & Canada. Available shipping options will be displayed during the checkout process based on your destination.

2. Delivery Estimates

Region Shipping Method Estimated Delivery
United States Express Shipping 1-2 Business Days
United States Standard Shipping 3-4 Business Days
Canada International Standard 6-10 Business Days
Note: Some specific product categories may take 10-15 days for delivery.

3. Shipping Costs

United States:

  • Standard Shipping: FREE
  • Express Shipping: $5.99

Canada (Range-based Rates):

Order Value Shipping Fee
Under $50.00 $35.00
$50.00 - $99.99 $40.00
$100.00 - $199.99 $50.00
$200.00 - $299.99 $60.00
Over $1,000.00 $250.00

4. Customs and Import Duties

Shipments outside the United States may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our pricing.

5. Shipment Tracking

Once your order is shipped, we will provide a tracking number via email. Please allow up to 24-48 hours for the tracking status to update on the carrier's website.

6. Shipping Issues

In the unlikely event that your order is lost or arrives damaged, please contact us immediately. If an item is damaged, please retain all packaging and take photos to assist with the claim process.

7. Contact Us

Email: info@USAFilterMart.com

Phone: 707-932-8541

Address: 332 S Broadway, Los Angeles, CA 90013-1208

Business Hours: 9 am - 5 pm (Mon to Fri)